In a rare mea culpa for the mercurial billionaire, Tesla CEO Elon Musk acknowledged that the company has been too reliant on robots for production. Yes, excessive automation at Tesla was a mistake. To be precise, my mistake. Humans are underrated. — Elon Musk (@elonmusk) April 13, 2018 “Excessive automation at Tesla was a mistake,” Musk […]
Infographic: How Chatbots are Changing the Customer Experience
How Chatbots are Changing the Customer Experience At least once a week, I load up a hypothetical shopping cart from online retailers like Zara, ASOS, and Sephora, only to decide that I don’t want to spend money on clothes or makeup I don’t really need. So I abandon the cart and close the tab. According […]