In an internal memo to employees, Apple threatened severe consequences for leaking confidential company information – reminding staff that those who leak can lose their jobs, have difficult finding future employment, and even get arrested. Last year, Apple claimed to have busted 29 leakers, 12 of whom were arrested. The memo itself was leaked, and […]
Infographic: How Chatbots are Changing the Customer Experience
How Chatbots are Changing the Customer Experience At least once a week, I load up a hypothetical shopping cart from online retailers like Zara, ASOS, and Sephora, only to decide that I don’t want to spend money on clothes or makeup I don’t really need. So I abandon the cart and close the tab. According […]