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Why Are We Still Promoting Incompetent Men?

Tomas Chamorro-Premuzic, a psychologist and chief talent scientist at ManpowerGroup, says we’re not picking leaders in the right way. While we should be promoting people based on their competence and potential, it’s often the incompetent, overconfident candidates — most of them men — who get ahead. Studies show that, by many measures, women are actually […]

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Building Trust

Could your workplace be more trusting? Dan and Alison answer your questions with the help of organizational psychologist Liane Davey. They talk through what to do when your new boss doesn’t trust you yet, you want to earn the trust of your subordinates, or company leaders have made employees afraid to speak up. from HBR.org […]

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Meet Our New Co-Host!

Amy Gallo is a contributing editor for HBR, an expert on conflict and difficult conversations, a prolific giver of advice — and now she takes up the baton of co-hosting the show from Sarah Green Carmichael. Our theme music is Matt Hill’s “City In Motion,” provided by Audio Network. from HBR.org https://ift.tt/2VCKZW4

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Make Customers Happier with Operational Transparency

Ryan Buell, associate professor at Harvard Business School, says the never-ending quest for operational efficiency is having unintended consequences. When customers don’t see the work that’s being done in back offices, offshore factories, and algorithms, they’re less satisfied with their purchases. Buell believes organizations should deliberately design windows into and out of operations. He says […]

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Fixing Tech’s Gender Gap

Reshma Saujani, founder of Girls Who Code, is on a mission to get more young women into computer science. She says the problem isn’t lack of interest. Her non-profit organization has trained thousands of girls to code, and the ranks of female science and engineering graduates continue to grow. And yet men still dominate the […]

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Critical Feedback

Do you need to get better at giving and receiving feedback? Dan and Alison answer your questions with the help of consultant Ben Dattner. They talk through what to do when your employee wants to give you feedback, your feedback to others doesn’t seem to make a difference, or someone who isn’t your boss comments […]

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How Innovative Companies Help Frontier Markets Grow

Efosa Ojomo, global prosperity lead at the Clayton Christensen Institute, argues that international aid is not the best way to develop poor countries, nor are investments in natural resource extraction, outsourced labor, or incremental improvements to existing offerings for established customer bases. Instead, entrepreneurs, investors, and global companies should focus on market-creating innovations. Just like […]