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February 28, 2019 | By MarketingMuses

Why Is Customer Service So Bad? Because It’s Profitable.

If customers can’t reach a human, they can’t get their money back.

from HBR.org https://ift.tt/2XsDvqp

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gtag('set', {'user_id': 'USER_ID'}); // Set the user ID using signed-in user_id. ga('set', 'userId', 'USER_ID'); // Set the user ID using signed-in user_id.